Terms & Conditions

Welcome to liv18 — Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your access to and use of the liv18 website, mobile platform, and all associated services. By registering an account or placing any wager on liv18, you confirm that you have read, understood, and accepted these terms in full.

These terms apply to all players accessing liv18 from Bangladesh, including those using bKash, Nagad, Rocket, and other local payment methods. If you do not agree to any part of these terms, you must not use the platform.

1. Acceptance of Terms

By accessing, browsing, or using any part of the liv18 platform, you acknowledge that you have read and agree to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming guidelines. These documents collectively form the entire agreement between you and liv18.

liv18 reserves the right to update or amend these terms at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

• You must be 21 years of age or older to use this platform.
• You must provide accurate and truthful information during registration.
• You must not use the platform for any fraudulent, unlawful, or abusive purpose.
• You are solely responsible for all activity conducted under your account.

2. Eligibility and Account Registration

To register and use liv18, you must meet the following eligibility requirements. liv18 performs identity checks and reserves the right to refuse service or close accounts that do not meet these requirements.

Age Verification

All players must be at least 21 years old (21+). liv18 may request government-issued identification documents such as a National Identity Card (NID) or passport to verify your age and identity at any time. Failure to provide adequate documentation within the requested timeframe may result in account suspension.

• Each player may register only one account. Multiple accounts per person are strictly prohibited.
• You must not share your account credentials with any third party.
• You are responsible for keeping your password confidential and secure at all times.
• You must notify liv18 immediately if you suspect unauthorized access to your account.

Account Verification (KYC)

As part of our commitment to secure operations, liv18 may conduct Know Your Customer (KYC) verification procedures. Players may be asked to submit copies of their NID, proof of address, or payment method ownership documents. Withdrawals may be held pending completion of KYC review. This is a standard industry measure to prevent fraud and protect all users.

3. Deposits and Withdrawals

liv18 supports a range of local Bangladeshi payment methods to make deposits and withdrawals convenient for players across Dhaka, Chittagong, Sylhet, Khulna, and beyond.

Deposits

All deposits must be made using payment methods registered in your own name. Third-party deposits are not permitted and may result in account suspension.

• Minimum deposit amount is ৳500 unless otherwise stated in an active promotion.
• Accepted payment methods include bKash, Nagad, Rocket, Upay, and select bank transfers.
• Deposits are credited in Bangladeshi Taka (BDT). Currency conversion fees, if applicable, are the responsibility of the player.

Withdrawals

Withdrawal requests are processed within 24–72 hours under normal operating conditions. Processing times may be extended during peak periods or where KYC verification is outstanding. liv18 does not charge processing fees for standard withdrawals, though your payment provider may apply their own charges.

• Minimum withdrawal is ৳1,000. There is no maximum single withdrawal limit under standard terms.
• Withdrawals can only be processed to payment methods previously used for deposits, or verified accounts in your name.
• liv18 reserves the right to request additional verification before processing any withdrawal.

4. Bonuses and Promotions

liv18 periodically offers welcome bonuses, reload bonuses, free spins, and other promotional incentives. All bonuses are subject to the following general conditions, as well as any specific terms stated in the individual promotion:

• Bonuses must be claimed within the validity period stated in the promotion. Expired bonuses cannot be reinstated.
• Each bonus carries a wagering requirement (rollover) that must be met before winnings derived from the bonus can be withdrawn.
• Players may only claim one welcome bonus per household. Bonus abuse, including the use of multiple accounts to claim bonuses repeatedly, will result in immediate account closure and forfeiture of funds.
• liv18 reserves the right to withdraw or modify any promotion at any time without prior notice.

Promotional offers are designed for recreational play. If liv18 identifies patterns consistent with bonus abuse or professional advantage play, it reserves the right to void the bonus and any associated winnings.

5. Betting Rules and Fair Play

All games and betting markets on liv18 are governed by specific game rules available within the platform. By placing a wager, you confirm that you understand and accept the applicable game rules. The general fair play policy is outlined below.

Prohibited Activities

The following activities are strictly forbidden on liv18 and will result in immediate account suspension, forfeiture of balances, and potential legal action:

• Using software, bots, scripts, or automated systems to gain an unfair advantage.
• Collusion with other players to manipulate game outcomes.
• Fraudulent chargebacks, reversed transactions, or misuse of payment methods.

Game Integrity and RNG

All casino games on liv18 use certified Random Number Generator (RNG) technology supplied by reputable game providers including Pragmatic Play, Evolution Gaming, and Spribe. This ensures all outcomes are entirely random, fair, and independently verifiable. Sports betting odds are set by professional trading teams and reflect real-time market conditions.

6. Responsible Gaming

liv18 is committed to promoting responsible gaming practices. Gambling should be a form of entertainment, not a source of financial stress. We encourage all players to set personal limits and play within their means.

Players may request deposit limits, session time limits, or self-exclusion periods by contacting our support team. Self-exclusion requests are typically processed within 24 hours and cannot be reversed during the exclusion period. For more details, please visit our Responsible Gaming page.

7. Account Suspension and Termination

liv18 reserves the right to suspend, restrict, or permanently close any player account under the following circumstances:

• Breach of these Terms and Conditions or any associated policies.
• Provision of false, inaccurate, or misleading personal information.
• Suspected involvement in money laundering, fraud, or other illegal activities.
• Use of software, exploits, or methods designed to gain unfair advantage over other players or the platform.

In the event of account closure due to verified fraud or policy breach, any remaining balance may be forfeited. Players who close their account voluntarily will have legitimate balances returned minus any pending wagering requirements.

8. Intellectual Property

All content on the liv18 platform — including but not limited to text, graphics, logos, icons, images, audio clips, and software — is the exclusive property of liv18 or its content providers and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or modification of any platform content is strictly prohibited.

The liv18 brand name, logo, and associated trademarks may not be used in any context without the express written permission of liv18 management. This includes use in social media, promotional materials, or third-party websites.

9. Limitation of Liability

liv18 provides its platform on an "as is" and "as available" basis. While we take all reasonable steps to maintain platform reliability and security, we cannot guarantee uninterrupted, error-free service at all times. liv18 shall not be held liable for any losses arising from temporary platform outages, technical errors, or third-party payment provider delays.

In all circumstances, liv18's maximum aggregate liability to any player shall not exceed the total funds held in that player's account at the time the claim arises. liv18 accepts no liability for any indirect, consequential, or punitive losses of any kind.

10. Privacy and Data Protection

liv18 collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal information for account management, identity verification, fraud prevention, and where you have opted in, marketing communications. We do not sell your personal data to third parties. For full details on how your data is handled, please review our Privacy Policy.

11. Amendments to These Terms

liv18 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will notify registered players via the email address associated with their account or through an in-platform notification. The date of the most recent revision is displayed at the top of this page.

Your continued use of liv18 following the posting of any changes constitutes your acceptance of those changes. If you do not agree with the revised terms, you must discontinue use of the platform and contact our support team to close your account.